Get Greener NRG have been installing residential solar since 2009, and in that time they had built up a database of around 2,000 past enquiries that was doing nothing. Meanwhile, new battery rebates had made a battery upgrade genuinely worth it for exactly the sort of customer already on that list. The opportunity was obvious, but working through 2,000 old contacts by hand was never going to happen around a full install schedule. The database needed to be activated without adding hours to anyone's week.
01
The Challenge
02
What We Did
- Uploaded 2,000 historic contacts into ViridiHub CRM and cleaned the data into a usable list
- Built a structured SMS reactivation campaign targeting past solar customers with the new battery rebate offer
- Deployed Viridi AI, our chatbot, to handle the replies automatically, answering questions on rebates, warranties and battery options in real time
- Set the bot to qualify interest and book calls straight into Gary’s calendar, so no lead sat waiting for a response
- Built out post install SMS automation across three product tracks, including referral and upsell logic
RESULTS / WORK
The Work Behind The Results
PROJECT WORK
RESULTS
THE RESULTS
Results That Speak For Themselves
$115k
in net profit to the business
40
battery installations closed
2%
conversion rate from cold SMS
Gary only ever picked up the phone to leads that were already warm and ready to buy. No chasing, no cold calling, no time spent on people who were never going to book.
CLIENT TESTIMONIAL
What Gary Says
“I had two thousand old customers sitting in a spreadsheet doing nothing for me. Connor turned that into forty battery
jobs without me lifting a finger on the follow up. By the time anyone landed in my calendar they already knew what they
wanted and what the rebate covered. Best return I’ve had on anything I’ve spent money on in this business.”