Cookie Policy
What Are Cookies?
Viridi Marketing
Effective Date: 30 April, 2026
Viridi Marketing operates www.viridimarketing.com.au
and is committed to protecting the privacy of our customers, website visitors, and users of our services. This policy explains how we collect, use, store, and protect personal information in compliance with the Australian Privacy Act 1988 and relevant data protection laws.
Information We Collect
We may collect the following information when you interact with our website or services:
- Name, email address, phone number, and any information you provide through contact forms
- Data collected through tracking technologies such as cookies and analytics pixels
- Customer relationship data including communications, bookings, service usage, and automation events collected via our CRM
- AI chatbot interaction data to improve customer experience and support
- Any other information you voluntarily provide
We do not knowingly collect information from individuals under 18.
How We Use Personal Information
We use collected information for the following purposes:
- To provide and improve our services
- To respond to enquiries, provide quotes, and manage bookings
- To send marketing communications and deliver targeted advertising
- To personalise user experiences
- For analytics, reporting, and business improvements
- To comply with legal obligations
Users may opt out of marketing messages at any time.
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve website performance and functionality
- Analyse traffic and user interactions
- Support marketing and advertising via platforms such as Facebook and Google
Users may adjust browser settings to reject cookies, however this may affect website functionality.
Sharing of Information
We only share personal data when necessary to deliver our services. This includes:
- Marketing and advertising platforms such as Meta and Google
- Our CRM and automation systems including ViridiHub and related AI features
- Service providers and contractors operating under confidentiality obligations
We do not sell personal information to any third parties.
Data Storage and Retention
Data is stored securely both locally and through trusted third party platforms.
We retain personal information only for as long as necessary for business, legal, and record keeping requirements, generally a few years unless otherwise required.
Data Security
We maintain safeguards designed to protect personal information against loss, unauthorised access, misuse, alteration, or disclosure. While no system is entirely secure, we take reasonable steps to safeguard all data handled by our business.
User Rights
In accordance with Australian privacy laws, individuals may:
- Request access to personal information we hold
- Request correction or deletion of inaccurate data
- Withdraw consent for marketing communications
- Raise concerns about how their data is handled
To exercise any of these rights, please contact us using the details below.
Contact Us
For questions or requests regarding this Privacy Policy or personal data:
Viridi Marketing
Location: Western Australia